Privacy Policy

This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect
We may collect personal information when you make a reservation or interact with our website. This information may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Reservation Details: Dates of stay, room preferences, and special requests.
• Payment Information: Credit card details (processed securely through our payment gateway).
• Communications: Any correspondence with us, including emails and chat transcripts.

How We Use Your Information
We use your personal information for the following purposes:

• Reservation Processing: To secure and manage your bookings.
• Communication: To respond to your inquiries and provide relevant information.
• Improving Our Services: To enhance our website, products, and customer experience.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third parties who assist us in providing services, such as payment processing.
• Legal Requirements: To comply with the law, enforce our policies, or protect our rights, property, or safety.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Choices
You have the right to access, correct, or delete your personal information. If you have any concerns or requests regarding your data, please contact us at support@blackhillsenclave.com.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

By using our services, you acknowledge and agree to the terms of this Privacy Policy. If you have any questions or concerns, please contact us at support@blackhillsenclave.com.